Frequently Asked Questions

General Questions

Will my rates increase after a specified term?

Is there a contract?

I don’t want to pay for an installation fee. Am I able to install the devices myself?

Does your 1 month free mean that I won’t pay anything for 1 month?

Broadband Questions

There are two Internet packages with varying download speeds from 25Mbps to 50Mbps available out there. Which Internet speed is right for me?

Can I use my own router and modem?